SwingViz — Terms of Service

Effective date: 01/09/2025

Legal Terms

These Terms govern your use of the SwingViz golf coaching app operated by Mulligan Ventures Ltd (“we”, “us”, “our”). By using the app, you agree to these Terms.

1. Who we are

Mulligan Ventures Ltd, a company registered in England and Wales. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Company number: 16622160. Contact: support@swingviz.com.

2. What we provide

The app analyses golf swings and provides general training content and feedback based on videos and related data you submit. It is not tailored medical advice or a substitute for professional coaching.

3. Eligibility

  • You must be 18+ to create an account. If you are 13–17, you must have a parent/guardian's permission and supervision.
  • We do not knowingly permit use by children under 13 without verifiable parental consent.

4. Your account

Keep your details accurate and your login secure. You are responsible for activity on your account.

5. Payments, cancellations and refunds

  • Paid features are processed by Paddle (which may act as Merchant of Record). Prices include VAT where applicable.
  • Cooling‑off: If you buy digital content, you can choose immediate access. By doing so you expressly agree that delivery starts right away and acknowledge you lose the 14‑day right to change your mind once delivery starts. This does not affect your statutory rights.
  • Goodwill refund: We offer a 30‑day no‑questions‑asked refund on first‑time purchases, except in cases of misuse or abuse. This is in addition to your legal rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

6. Acceptable use

You agree not to: (a) break the law or third‑party rights; (b) upload unlawful, harmful, or infringing content; (c) interfere with or damage the service; (d) share or resell access; (e) reverse‑engineer or misuse our software; or (f) circumvent limits or fees.

7. Your content

You retain ownership of videos and other content you submit. You grant us a non‑exclusive, worldwide licence to host, process and display that content solely to provide and maintain the app and its features. You confirm you have the rights needed for that use. You may delete your content via the app; we may retain copies as required by law or for legitimate business purposes (e.g., backups) for a limited period.

8. Our IP

We (and our licensors) own all rights in the app and its content. You may not copy, modify, distribute, or create derivative works except as allowed by law or by written permission.

9. Health and safety

The app's content is for general information and entertainment. Exercise carries risk. Consult a healthcare professional before starting any new physical activity. Stop if you feel pain, dizziness, or discomfort. We do not provide medical advice.

10. Liability — consumers

  • We are responsible for foreseeable loss and damage caused by our breach of these Terms or our failure to use reasonable care and skill.
  • If defective digital content we supply damages a device or digital content belonging to you and this results from our failure to use reasonable care and skill, we will repair the damage or pay compensation.
  • We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for breach of your statutory rights.
  • We are not liable for business losses (including loss of profit, revenue, data, or goodwill) or for losses that are not reasonably foreseeable.

10A. Liability — business users (if applicable)

If you use the app for business purposes: (i) we exclude all implied conditions to the fullest extent permitted by law; (ii) we are not liable for indirect or consequential losses; and (iii) our total liability arising out of or in connection with the service in any 12‑month period is limited to the greater of £100 or the fees you paid to us in that period. The unlawful‑exclusions carve‑outs above still apply.

11. Suspension and termination

We may suspend or end access if you materially breach these Terms or if required by law/security. You can stop using the app at any time. Termination does not affect rights and obligations that have already accrued.

12. Changes

We may update these Terms for legal, security or operational reasons. We will notify you of material changes. Continued use after the effective date means you accept the updated Terms.

13. Governing law and jurisdiction

These Terms (and any non‑contractual disputes/claims) are governed by the law of England and Wales. You and we agree to the non‑exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in another country, you may bring proceedings in your local courts. Nothing in these Terms removes the mandatory consumer protections of your place of residence.

14. Privacy

Our use of personal data is described in our Privacy Policy (UK GDPR compliant), including details of international transfers and our processors.

15. Contact

If you have questions about these Terms of Service, please contact us:

Email: support@swingviz.com (Mulligan Ventures Ltd)